Business Process Automation
Eliminate manual bottlenecks and streamline your operations with intelligent business process automation — from HR onboarding and procurement workflows to finance approvals, document management, and cross-departmental coordination using Make.com, Power Automate, and custom solutions.
Why this matters
Procurement takes 3 weeks because the PO bounces between Finance, Procurement, the requesting department, the approver who's on leave, and back again — by email. HR onboarding misses 4 of the 11 steps half the time because nobody owns the checklist. Cross-departmental processes are where most Saudi mid-market businesses lose the most operational time, and it's invisible to anyone not living inside the bottleneck. Mantiqi maps and automates these end-to-end processes with proper approval chains, escalation when SLAs slip, audit trails for compliance, and real metrics so leadership sees where time actually goes.
What We Deliver
How we deliver
- 01
Process discovery + mapping
Weeks 1–2We sit with the people who actually run the process (not just the people who own it on the org chart) and map the current-state flow including all the unwritten exceptions. Output is a swim-lane diagram showing every handoff, decision point, and approval — usually with several "oh, that's not how it really works" moments.
- Current-state swim-lane diagrams
- Bottleneck + cycle-time analysis
- Future-state process design
- Stakeholder sign-off on target
- 02
Automation build
Weeks 3–8Build platform depends on scale: Make.com / Power Automate for SMB (under 1000 process runs/day), n8n self-hosted for larger volumes or data-residency, custom on top of Camunda / Temporal for genuinely complex orchestration. Approval chains, escalation rules, and audit trails are first-class concerns — not retrofitted later.
- Production workflow on chosen platform
- Role-based approval chains
- SLA-driven escalation rules
- Audit trail with full provenance
- 03
Document + e-sign integration
Weeks 6–10Most enterprise processes need documents (PO, contract, offer letter, NDA) generated mid-flow. We integrate with DocuSign / Adobe Sign / national e-sign providers (Saudi Aramco's Tameeni, mada digital signatures), generate templated documents from process data, and route them for signature without leaving the workflow.
- Templated document generation
- E-signature provider integration
- Signed-document storage + retrieval
- Signature audit log
- 04
Process analytics + ongoing
OngoingDashboards showing per-process cycle time, bottleneck steps, SLA breach rates, and per-team approval speed. Quarterly review with operations leadership to identify the next process to automate or the existing one to optimize. Most clients run 8-15 fully-automated processes within their first year.
- Per-process cycle-time dashboards
- Bottleneck + SLA breach alerts
- Quarterly process-review with ops
- Continuous-improvement backlog
Frequently asked questions
Practical line: Digital Automation is for connecting tools and automating individual workflows (sync this to that, post a notification when X happens). BPA is for multi-step business processes that span departments and have approval chains — HR onboarding, procurement, finance approvals, contract management. Most clients start with Digital Automation, hit the ceiling, and then come back for BPA when individual workflows aren't enough to fix the cross-department coordination problem.
Still have questions?
Our team is ready to help. Reach out and we'll get back to you as soon as possible.
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🇩🇪 Germany
Setaro GmbH
Business Process Automation
Free offer
Free process audit (one process)
Pick one process you'd love to automate. We'll spend a half-day mapping the current state with your team, send back a written swim-lane diagram of where time goes today, and a phased automation plan with effort estimate. Whether or not you engage us afterwards.
Process discovery + mapping is fixed-fee from SAR 25,000 per process (includes the half-day workshop). Automation builds typically SAR 60,000–180,000 per process depending on integration complexity. Managed-BPA tier (monitoring, new processes, optimization) from SAR 9,000 / mo.
Book the process audit