Privacy Policy
Last updated: April 3, 2026
1. Introduction
Mantiqi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website mantiqi.com and use our services. This policy complies with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Saudi Arabia Personal Data Protection Law (PDPL), and applicable GCC data protection regulations.
2. Information We Collect
2.1 Information You Provide
- Contact form submissions (name, email, subject, message)
- Newsletter subscription (email address)
- Career application inquiries
- WhatsApp or email communications
2.2 Automatically Collected Information
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent, and navigation patterns
- Referring URL and search terms
- Cookie and tracking technology data
3. Cookie Policy
We use cookies and similar technologies to improve your experience. You can manage your preferences through our cookie consent banner.
| Category | Purpose | Required |
|---|---|---|
| Essential | Core website functionality, security, cookie consent preferences | Yes |
| Analytics | Understanding visitor behavior, page views, traffic sources (e.g., Google Analytics) | No |
| Functional | Enhanced features like chat widgets, language preferences, form auto-fill | No |
| Marketing | Delivering relevant advertisements and measuring campaign performance | No |
4. How We Use Your Information
- To respond to your inquiries and provide requested services
- To send newsletters and marketing communications (with your consent)
- To improve our website, services, and user experience
- To comply with legal obligations and protect our rights
- To analyze website traffic and usage patterns
- To prevent fraud and ensure security
5. Your Rights
5.1 GDPR Rights (EU Residents)
Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data, restrict processing, data portability, object to processing, and withdraw consent at any time.
5.2 CCPA Rights (California Residents)
Under CCPA, you have the right to: know what personal information is collected, delete your personal information, opt out of the sale of personal information, and non-discrimination for exercising your rights. We do not sell personal information.
5.3 Saudi PDPL Rights
Under the Saudi Personal Data Protection Law, you have the right to: be informed about data collection and processing, access your personal data, request correction of inaccurate data, request destruction of data when no longer needed, and file complaints with the Saudi Data and AI Authority (SDAIA).
6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy. Contact form submissions are retained for 24 months. Analytics data is retained for 14 months. Marketing consent records are retained for the duration of your subscription.
7. Third-Party Services
We use the following third-party services that may collect data: Supabase (form submission storage), Google Analytics (website analytics, if consented), and WhatsApp Business API (messaging). Each service has its own privacy policy governing data use.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (HTTPS/TLS), secure data storage, access controls, and regular security reviews.
9. International Data Transfers
Your data may be transferred to and processed in countries other than Saudi Arabia. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Contact Us
For any privacy-related inquiries, data access requests, or complaints, please contact us:
- Email: hello@mantiqi.com
- Phone: +966 563 835 901
- Address: 3rd Floor, Abonami Building, Al Baladyah St, Aziziyah Dist., Jeddah, Saudi Arabia