Vision 2030 mandates the digital transformation of Saudi government services. Citizens expect the same seamless digital experiences they get from commercial platforms — instant processing, mobile-first design, and Arabic-native interfaces.
The Digital Government Mandate
The Saudi Digital Government Authority (DGA) has set clear targets for government digital transformation. By 2030, 80% of government services must be available digitally. Services must be accessible through a unified portal and mobile app. Integration with Absher and Nafath for identity verification is mandatory. All platforms must support Arabic as the primary language with English as secondary.
Architecture for Government Portals
Government digital services require a different architecture than commercial applications. Key considerations include high availability (99.9% uptime SLA), massive concurrent user loads during peak periods, integration with legacy government systems, multi-level security clearances, complete audit trails for all transactions, and accessibility compliance (WCAG 2.1 AA minimum).
Absher and Nafath Integration
Most government services require citizen identity verification. Absher provides SSO (Single Sign-On) for citizen authentication. Nafath provides digital identity verification via the mobile app. Integration requires coordination with the National Information Centre (NIC) and compliance with their API specifications and security requirements.
Accessibility and Inclusion
Saudi government portals must be accessible to all citizens, including those with disabilities. This means WCAG 2.1 AA compliance, screen reader compatibility in Arabic, keyboard navigation support, high contrast mode, and text resizing without layout breaks.
How Mantiqi Can Help
Mantiqi builds digital government portals for Saudi public sector entities. From Absher integration to Arabic accessibility compliance, we deliver platforms that meet DGA standards while providing a world-class citizen experience. Contact us to discuss your digital government project.